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March 2009 |  | VOLUME 5 ISSUE 2 |
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Learning Connection
The Learning Connection is a series of professional and management development programs designed to strengthen your workforce and increase performance, productivity and motivation.
The Learning Connection programs provide high quality training in a small group setting for participants from a variety of organizations. During the programs, course instructors act as facilitators, creating a classroom environment that encourages open dialogue among participants, enhancing the learning experience.
While these programs can be delivered on-site at your facility, they are also scheduled on a regular basis throughout the calendar year at NCC campus locations on an open enrollment basis.
All the descriptions are on the NCC Center for Business & Industry website. [Link]
For more information, contact Laura Bauer:
email: lbauer@northampton.edu
phone: 610-861-5590 or 610-332-8678.
The Learning Connection Course Schedule March – May 2009
| Date |
Course |
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March 2009 |
| 3/2 | Using the PDSA Cycle/Quality Tools (Day 1 of 2) |
| 3/3 | Facilitation: Helping Groups Succeed |
| 3/4 | Leveraging Your Strengths |
| 3/5 | Quality Essentials |
| 3/6 |
Conflict Resolution |
| 3/9 |
Using the PDSA Cycle/Quality Tools (Day 2 of 2) |
| 3/10 | Basic Management Skills |
| 3/12 | Achieving Personal Effectiveness |
| 3/20 | MS Word: Beyond the Basics |
| 3/25-27 | The Practices of Successful Leaders |
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April 2009 |
| 4/1 | Effective Interactions |
| 4/7 | Foundations of Quality for Leaders |
| 4/8 | Successful Negotiations |
| 4/16 | Intro to Project Management |
| 4/24 | Access: Beyond the Basics |
| 4/30 | Problem Solving Techniques |
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May 2009 |
| 5/1 | Exceptional Customer Service |
| 5/4 | Coaching for Improved Performance |
| 5/5 | Managing the Performance of Others |
| 5/6 | Working with Teams |
| 5/7 | Making Effective Presentations |
| 5/11 | Effective Selection Interviewing |
| 5/14 | Conflict Resolution Strategies |
| 5/20 | Introduction to Excel |
| 5/26 | Stress Management |
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