Center for Business & Industry

October 2008

Center for Business & Industry

VOLUME 5 ISSUE 1

performance news

Learning Connection


Month/Day

October Programs

October 21

Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.

Oct 23 & 30

Working with MS Word: Beyond the Basics
To improve your proficiency using Word's customization and automation features, such as tables, templates, forms, macros, collaboration and Web pages.

October 24

Conflict Resolution Strategies
To improve the participant's knowledge of conflict analysis and the strategies used to handle it.


Month/Day

November Programs

November 6

Conflict Resolution Strategies
To improve the participant’s knowledge of conflict analysis and the strategies used to handle it.

November 12

Introduction to Access
To learn the skills needed to get started creating and using database objects including tables, queries, forms and reports.

November 13

Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.

November 14

Valuing People’s Differences
To build awareness of the benefits and importance of valuing all people in the work environment.

November 19

Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.

November 20

Managing the Performance of Others
To enable participants to manage other people in the effective accomplishment of work.

November 21

Foundations of Quality for Leaders
To enable participants to gain a solid foundation in quality philosophy and practice. Explore how your role as a leader changes in a quality environment.

November 21

Better Business Writing
To improve professional written communications.


Month/Day

December Programs

December 1

Leveraging Your Strengths
To be able to identify core strengths and how to apply them to achieve greater success and productivity.

December 2

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

December 3-5

Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.

December 9

Achieving Personal Effectiveness
To allow participants to discover their personal strengths and weaknesses of personal effectiveness.

December 10

Access: Beyond the Basics
To expand your knowledge and learn how to customize forms and reports, and share Access data with other applications.


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