April 2008 |  | VOLUME 4 ISSUE 3 |
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New ProgramsWorking with MS Word: Beyond the Basics Once you have the basic skills needed to create standard documents in Microsoft Word, the next step is to improve your proficiency using Word's customization and automation features. In this workshop, you will learn to use such features as tables, templates, forms, macros, collaboration and Web pages. This workshop will teach the skills needed to get started creating and using database objects including tables, queries, forms and reports. Most organizations maintain and manage large amounts of information. In this workshop, you will be introduced to the Microsoft Office Access relational database application. You will learn the skills needed to get started creating and using database objects including tables, queries, forms and reports. Access: Beyond the Basics As you begin this workshop, you should have the skills needed to create a basic database in Access. In this program, you will expand your knowledge and learn how to customize forms and reports and share Access data with other applications. In this workshop, you will extend your knowledge of Microsoft Excel beyond the basic skills of creating a worksheet. You will learn to use Excel's database features, work with multiple workbooks, create advanced formulas, analyze data and create macros. Understand the basic concepts of quality essentials and the stages of the quality process. Discuss the history of the quality movement in the US . Explore your role as a leader in a quality environment and how to optimize participation and resources within your organization. What does this mean for leaders? By participating in a personalization activity, you discover what questions you can ask of your organization, and yourself . Quality Essentials This workshop will enable participants to understand the key concepts behind the quality movement including the history and practices of quality in American culture. Builds familiarity with quality vocabulary and practice. Decisions are based on data and are only as valid as the information collected. This workshop introduces participants to the basic concepts of quality essentials including the process of gathering accurate information. Discuss the theory behind the quality movement and its history in the US. Understand what this means for individuals. Focus on the questions to ask and opportunities for involvement through personalization activities . This workshop covers the theory behind the quality movement and is suggested as a pre-requisite for the two-day Using the Plan-Do-Study-Act Cycle and Quality Tools program. Using the Plan-Do-Study-Act Cycle and Quality Tools This workshop will enable participants to understand and use the Plan-Do-Study-Act (PDSA) Cycle as an improvement, or a design template. Participants learn and apply quality tools to facilitate their problem solving. Understand the stages of the quality process: the experience itself; creating a schedule, or plan, around the experience; and using quality tools to execute the plan. Combine the theory behind the quality movement with the quality process to understand and define the PDSA cycle. Gain an understanding of several quality tools, why they should be used, and how they integrate with the PDSA Cycle. This workshop covers several quality processes and is suggested as a follow up to the Quality Essentials program . Registration |
