Learning Connection

Problem Solving Techniques
To increase the awareness of the benefits of group problem solving and the advantages of using a systematic problem solving approach .

Successful Negotiations
To develop knowledge of the process, techniques and communication approaches for skillful, effective negotiations..

Better Business Writing
To improve professional written communications.

Access: Beyond the Basics
To expand your knowledge and learn how to customize forms and reports, and share Access data with other applications .

Effective Interactions

Introduction to Project Management
To provide a basic introduction to project management for today's professionals that need to understand the fundamentals of this process.

Coaching for Improved Performance
To enable participants to develop an understanding of the theory and skills of coaching and enhance their coaching techniques.

Managing the Performance of Others
To enable participants to manage other people in the effective accomplishment of work.

Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.

Working with MS Word: Beyond the Basics
To improve your proficiency using Word's customization and automation features, such as tables, templates, forms, macros, collaboration and Web pages.

Conflict Resolution Strategies
To improve the participant's knowledge of conflict analysis and the strategies used to handle it.

Valuing People's Differences
To build awareness of the benefits and importance of valuing all people in the work environment.

Making Effective Presentations
To develop greater confidence and skills in planning and delivering presentations of all types.

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.

Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.

Stress Management
To provide knowledge and practices to successfully recognize, manage and prevent stress.

Situational Leadership
To enable participants to develop an understanding of directive and supportive behavior and how this behavior relates to their leadership styles.

Time Mastery
To develop an individualized approach to mastering time use in today's fast-paced work environment.

Excel: Beyond the Basics
To extend your knowledge of Microsoft Excel by learning to work with multiple workbooks, creating advanced formulas and analyzing data.