Center for Business & Industry

DECEMBER 2007

Center for Business & Industry

VOLUME 4 ISSUE 2

performance news

Learning Connection

Month/Day

December Programs

December 3

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

December 10

Time Mastery
To develop an individualized approach to mastering time use in today's fast-paced work environment.

December 12-
14

Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.


Month/Day

January Programs

January 16

Successful Negotiations
To develop knowledge of the process, techniques and communication approaches for skillful, effective negotiations.

January 18

Better Business Writing
To improve professional written communications.

January 23

Problem Solving Techniques
To increase the awareness of the benefits of group problem solving and the advantages of using a systematic problem solving approach.

January 23

Working with MS Word: Beyond the Basics

To improve your proficiency using Word's customization and automation features, such as tables, templates, forms, macros, collaboration and Web pages.

January 25

Effective Selection Interviewing

To develop knowledge and skills to prepare for, conduct and evaluate candidates in an effective selection interviewing process.

January 30

Effective Interactions

To gain a better understanding of the basic skills and intricacies involved to effectively interact with others.

Month/Day

February Programs

February 4

Quality Essentials
To enable participants to understand the key concepts behind the quality movement including the history and practices of quality in American culture. Builds familiarity with quality vocabulary and practice.

February 5

Situational Leadership
To enable participants to develop an understanding of directive and supportive behavior and how this behavior relates to their leadership styles.

February 7

Managing the Performance of Others
To enable participants to manage other people in the effective accomplishment of work.

February 8

Introducation to Project Management
To provide a basic introduction to project management for today's professionals that need to understand the fundamentals of this process.

February 11

Coaching for Improved Performance
To enable participants to develop an understanding of the theory and skills of coaching and enhance their coaching techniques.

February 12

Making Effective Presentations
To develop greater confidence and skills in planning and delivering presentations of all types.

February 13

Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.

February 15

Valuing People's Differences
To build awareness of the benefits and importance of valuing all people in the work environment.

February 20

Basic Finance & Accounting for Business
To provide basic, non-technical financial knowledge and skills for today's professionals in organizational life.

February 22

Excel: Beyond the Basics
To extend your knowledge of Microsoft Excel by learning to work with multiple workbooks, creating advanced formulas and analyzing data.

February 26

Conflict Resolution Strategies

To improve the participant's knowledge of conflict analysis and the strategies used to handle it .

February 29

Stress Management

To provide knowledge and practices to successfully recognize, manage and prevent stress.

Month/Day

March Programs

March 4

Time Mastery

To develop an individualized approach to mastering time use in today's fast-paced work environment.

March 5-7

Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.

March 11 & 18

Using the Plan-Do-Study-Act Cycle and Quality Tools

To enable participants to use the Plan-Do-Study-Act (PDSA) Cycle as an improvement or a design template. Participants will learn and apply quality tools to facilitate their problem solving.

March 12

Introduction to Access

To learn the skills needed to get started creating and using database objects including tables, queries, forms and reports.

March 17

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

March 19

Facilitation: Helping Groups Succeed

To enable participants to gain a thorough understanding of the art of facilitation and to develop the fundamental skills to carry out that role as a group member.

March 26

Exceptional Customer Service

To understand the processes, skills and practices of quality customer service for all types of organizations.

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