Center for Business & Industry
JULY 2007Center for Business & IndustryVOLUME 4 ISSUE 1
performance news

Learning Connection

Month/Day

August Programs

August 1

Time Mastery
To develop an individualized approach to mastering time use in today's fast-paced work environment.

August 7-8

Problem Solving and Decision Making
To improve participants' ability to analyze problem situations and develop effective actions to resolve them.

August 13

Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.


Month/Day

September Programs

September 17

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

September 20

Effective Selection Interviewing
To develop knowledge and skills to prepare for, conduct and evaluate candidates in an effective selection interviewing process.

September 26

Making Effective Presentations
To develop greater confidence and skills in planning and delivering presentations of all types.

September 27

Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.

September 28

Better Business Writing
To improve professional written communications by understanding the techniques of effective business writing across a variety of formats.


Month/Day

October Programs

October 3

Basic Finance & Accounting for Business
To provide basic, non-technical financial knowledge and skills for today's professionals in organizational life.

October 4

Facilitation: Helping Groups Succeed
To enable participants to gain a thorough understanding of the art of facilitation and to develop the fundamental skills to carry out that role as a group member.

October 5

Effective Interactions
To gain a better understanding of the basic skills and intricacies involved to effectively interact with others.

October 17-19

Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.

October 18

Time Mastery
To develop an individualized approach to mastering time use in today's fast-paced work environment.

October 22

Successful Negotiations
To develop knowledge of the process, techniques and communication approaches for skillful, effective negotiations.

October 24

Introducation to Project Management
To provide a basic introduction to project management for today's professionals that need to understand the fundamentals of this process.

October 25

Situational Leadership
To enable participants to develop an understanding of directive and supportive behavior and how this behavior relates to their leadership styles.

October 31

Coaching for Improved Performance
To enable participants to develop an understanding of the theory and skills of coaching and enhance their coaching techniques.


Month/Day

November Programs

November 1

Conflict Resolution Strategies
To improve the participant's knowledge of conflict analysis and the strategies used to handle it.

November 2

Stress Management
To provide knowledge and practices to successfully recognize, manage and prevent stress.

November 7

Problem Solving Techniques
To increase the awareness of the benefits of group problem solving and the advantages of using a systematic problem solving approach.

November 9

Valuing People's Differences
To build awareness of the benefits and importance of valuing all people in the work environment.

November 12

Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.

November 15

Managing the Performance of Others
To enable participants to manage other people in the effective accomplishment of work.

November 16

Better Business Writing
To improve professional written communications by understanding the techniques of effective business writing across a variety of formats.

November 29

Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.


Month/Day

December Programs

December 3

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

December 10

Time Mastery
To develop an individualized approach to mastering time use in today's fast-paced work environment.

December 12-
14

Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.

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