Center For Business & Industry
DECEMBER 2005 VOLUME 2 ISSUE 2
Performance News
 
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Technology Programs
Learning Connection
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THE LEARNING CONNECTION SCHEDULE

January 2006 - March 2006

For more information, contact
Marlene Talaber at 610-861-5064

Month/Day
January Programs
January 11

Successful Negotiations
To develop knowledge of the process, techniques and communication approaches for skillful, effective negotiations.

January 17

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

January 19

Making Effective Presentations
To develop greater confidence and skills in planning and delivering presentations of all types.

January 24

Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.

January 26-27

Effective Interactions & Handling Conflict
To effectively interact with other team member and to increase personal effectiveness in resolving conflict.



Month/Day
February Programs
February 3

Stress Management
To provide knowledge and practices to successfully recognize, manage and prevent stress.

February 6

Situational Leadership
To enable participants to develop an understanding of directive and supportive behavior and how this behavior relates to their leadership styles.

February 9-10

Problem Solving & Decision Making
To improve participants' ability to analyze problem situations and develop effective actions to resolve them.

February 16

Leader as Coach
To improve participants' understanding of the responsibility of developing others as part of a leader's role in creating high-performance cultures.

February 24

Better Business Writing
To improve professional written communications.


Month/Day
March Programs
March 17

Effective Selection Interviewing
To develop knowledge and skills to prepare for, conduct and evaluate candidates in an effective selection interview process.

March 20

Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.

March 22-24

Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.

March 27

Managing the Performance of Others
To enable participants to manage other people in the effective accomplishment of work.

March 29

Basic Finance & Accounting for Business
To provide basic, non-technical financial knowledge and skills for today's professionals in organizational life.



Building the human capital needed for Pennsylvania to be successful in the knowledge economy.