THE LEARNING CONNECTION SCHEDULE
June 2005 - September 2005
For more information, contact
Marlene Talaber at 610-861-5064
| Month/Day |
June Programs |
June 21 |
Advanced Formulas and Pivot Tables for Excel XP
To enable participants to create Pivot tables and Pivot charts to analyze data and enhance their spreadsheets' impact on audiences.
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| Month/Day |
July Programs |
July 6
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Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.
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July 11 |
Situational Leadership
To enable participants to develop an understanding of directive and supportive behavior and how this behavior relates to their leadership styles.
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July 12 |
Managing the Performance of Others
To enable participants to manage other people in the effective accomplishment of work.
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July 13-14 |
Effective Interactions and Handling Conflict
To effectively interact with other team member and to increase personal effectiveness in resolving conflict.
|
July 18 |
Leading Organizational Change
To improve participants' understanding of and ability to lead organizational change.
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July 19-21 |
Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.
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July 26 |
Valuing People's Differences
To build awareness of the benefits and importance of valuing all people in the work environment.
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| Month/Day |
August Programs |
August 3 |
Time Mastery
To develop an individualized approach to mastering time use in today's fast-paced work environment.
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August 8 |
Better Business Writing
To improve professional written communications.
|
August 23 |
Business Fraud
To enable participants to learn where in their organizations they are most vulnerable to fraud, who is most likely to commit fraud and tips on how to prevent, detect and investigate white collar crime and occupational fraud.
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| Month/Day |
September Programs |
September 7 |
Basic Finance and Accounting for Business
To provide basic, non-technical financial knowledge and skills for today's professionals in organizational life.
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September 8 |
Facilitation: Helping Groups Succeed
To enable participants to gain a thorough understanding of the art of facilitation and to develop the fundamental skills to carry out that role as a group member.
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September 9 |
Stress Management
To provide knowledge and practices to successfully recognize, manage and prevent stress.
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September 12 |
Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.
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September 14-15 |
Effective Interactions and Handling Conflict
To effectively interact with other team member and to increase personal effectiveness in resolving conflict.
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September 22 |
Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.
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September 28-30 |
Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.
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