Center For Business & Industry
July 2004Volume 1 Issue 1
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THE LEARNING CONNECTION SCHEDULE

November 2004 - March 2005

For more information, contact
Marlene Talaber at 610-861-5064

Month and Day November Programs

November 4

Principles of Project Management

To enable participants to define a project, project management and its life cycle, list the elements of a project plan, identify tools for planning and controlling, and developing successful project teams.


November 5

Time Mastery

To develop an individualized approach to mastering time use in today’s fast-paced work environment.


November 8

Basic Management Skills

This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.


November 18

Sustaining Project Management in Organizations

To enable participants to define the benefits of project management, know its history and value to today’s leaner organizations, and how organizational project management is assessed.


November 22

Putting Voice to Leadership

To enable participants to use conversations and dialogue to influence the performance of both individuals and organizations.


   


Month and Day December Programs

December 1-3

Practices of Successful Leaders

To develop an understanding and application of the key practices of high-performing leaders.


December 7-8

Problem Solving and Decision Making

To improve participants’ ability to analyze problem situations and develop effective actions to resolve them.


December 10

Business Fraud

To enable participants to learn where in their organizations they are most vulnerable to fraud, who is most likely to commit fraud and tips on how to prevent, detect and investigate white collar crime and occupational fraud.


December 14

Working with Teams

To enable participants to provide more effective team leadership and be more productive team members.


December 16

Leading Organizational Change

To improve participants’ understanding of and ability to lead organizational change.


December 17

Better Business Writing

To improve professional written communications.




Month and Day January Programs

January 5

Making Effective Presentations

To develop greater confidence and skills in planning and delivering presentations of all types.


January 7

Exceptional Customer Service

To understand the processes, skills and practices of quality customer service for all types of organizations.


January 12

Successful Negotiations

To develop knowledge of the process, techniques and communication approaches for skillful, effective negotiations.


January 20

Basic Management Skills

This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.


January 24-25

Effective Interactions and Handling Conflict

To effectively interact with other team member and to increase personal effectiveness in resolving conflict.




Month and Day February Programs

February 3

TLC Access

Exact title and description to be determined.


February 8

Stress Management

To provide knowledge and practices to successfully recognize, manage and prevent stress.


February 9

Situational Leadership

To enable participants to develop an understanding of directive and supportive behavior and how this behavior relates to their leadership styles.


February 16

Telephone Cold Calling Techniques

To enable participants to develop a proven skill set for prospecting, prospecting effectively and setting first appointments.


February 24

Valuing People’s Differences

To build awareness of the benefits and importance of valuing all people in the work environment.


February 28

TLC Word

Exact title and description to be determined.




Month and Day March Programs

March 9-11

Practices of Successful Leaders

To develop an understanding and application of the key practices of high-performing leaders.


March 14

Basic Management Skills

This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.


March 16

Prospect/Client Management

To enable participants to take a complete, objective inventory of prospects and existing customers and share a proven system for allocating time and strategizing forward movement in the sale.


March 17-18

Problem Solving and Decision Making

To improve participants’ ability to analyze problem situations and develop effective actions to resolve them.


March 21

Managing the Performance of Others

To enable participants to manage other people in the effective accomplishment of work.


March 23

Basic Finance and Accounting for Business

To provide basic, non-technical financial knowledge and skills for today’s professionals in organizational life.


   

Building the human capital needed for Pennsylvania to be successful in the knowledge economy.