| Month and Day |
November Programs |
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November 4 |
Principles of Project Management
To enable participants to define a project, project management and its life cycle, list the elements of a project plan, identify tools for planning and controlling, and developing successful project teams.
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November 5 |
Time Mastery
To develop an individualized approach to mastering time use in today’s fast-paced work environment.
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November 8 |
Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.
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November 18 |
Sustaining Project Management in Organizations
To enable participants to define the benefits of project management, know its history and value to today’s leaner organizations, and how organizational project management is assessed.
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November 22 |
Putting Voice to Leadership
To enable participants to use conversations and dialogue to influence the performance of both individuals and organizations.
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| Month and Day |
December Programs |
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| December 1-3 |
Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.
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| December 7-8 |
Problem Solving and Decision Making
To improve participants’ ability to analyze problem situations and develop effective actions to resolve them.
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| December 10 |
Business Fraud
To enable participants to learn where in their organizations they are most vulnerable to fraud, who is most likely to commit fraud and tips on how to prevent, detect and investigate white collar crime and occupational fraud.
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| December 14 |
Working with Teams
To enable participants to provide more effective team leadership and be more productive team members.
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December 16 |
Leading Organizational Change
To improve participants’ understanding of and ability to lead organizational change.
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|
December 17 |
Better Business Writing
To improve professional written communications.
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| Month and Day |
January Programs |
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January 5 |
Making Effective Presentations
To develop greater confidence and skills in planning and delivering presentations of all types.
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January 7 |
Exceptional Customer Service
To understand the processes, skills and practices of quality customer service for all types of organizations.
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January 12 |
Successful Negotiations
To develop knowledge of the process, techniques and communication approaches for skillful, effective negotiations.
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January 20 |
Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.
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|
January 24-25 |
Effective Interactions and Handling Conflict
To effectively interact with other team member and to increase personal effectiveness in resolving conflict.
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| Month and Day |
February Programs |
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February 3 |
TLC Access
Exact title and description to be determined.
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February 8 |
Stress Management
To provide knowledge and practices to successfully recognize, manage and prevent stress.
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February 9 |
Situational Leadership
To enable participants to develop an understanding of directive and supportive behavior and how this behavior relates to their leadership styles.
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February 16 |
Telephone Cold Calling Techniques
To enable participants to develop a proven skill set for prospecting, prospecting effectively and setting first appointments.
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February 24 |
Valuing People’s Differences
To build awareness of the benefits and importance of valuing all people in the work environment.
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February 28 |
TLC Word
Exact title and description to be determined.
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| Month and Day |
March Programs |
|
March 9-11 |
Practices of Successful Leaders
To develop an understanding and application of the key practices of high-performing leaders.
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March 14 |
Basic Management Skills
This workshop will provide participants with the fundamental knowledge necessary to supervise work and people.
|
March 16 |
Prospect/Client Management
To enable participants to take a complete, objective inventory of prospects and existing customers and share a proven system for allocating time and strategizing forward movement in the sale.
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March 17-18 |
Problem Solving and Decision Making
To improve participants’ ability to analyze problem situations and develop effective actions to resolve them.
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March 21 |
Managing the Performance of Others
To enable participants to manage other people in the effective accomplishment of work.
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March 23 |
Basic Finance and Accounting for Business
To provide basic, non-technical financial knowledge and skills for today’s professionals in organizational life.
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